JOB DESCRIPTION
Insight Global is seeking a direct hire IT Service Desk Tech for a client that can sit in either Atlanta or Miami. This person will be helping to support 400 internal employees (not all are computer users) and be part of a greater IT team out of the UK. ATL - Hybrid schedule, MON, WED, THURS onsite MIAMI- Need bilingual and onsite everyday You will: - Take receipt of tickets logged in the ITSM toolset and action them appropriately. - Where possible, action incidents or requests recorded in ITSM toolset from other business regions. - Deliver IT services in a robust manner as measured against Service Level Agreement's (SLA) and Key Performance Indicators (KPI). - Maintain a high degree of customer service for all support queries.
REQUIRED SKILLS AND EXPERIENCE
- Hands on experience with Active directory, windows 10, office 365, citrix, network fundamentals
- Degree in IT related field
- Microsoft operating systems and Office 365 applications.
· Intune, Windows Server, and Active Directory.
· VMWare and unified communications.
· Citrix
· Understanding of Wide Area Network (WAN) and Local Area Network (LAN) environments.
NICE TO HAVE SKILLS AND EXPERIENCE
- Experience in production environment (PLC, lines, etc.)
- Certification in Microsoft technologies beneficial.
- ITIL Foundation Certificate V3.
- Microsoft Dynamics skills or experience of other CRM systems.
...firms in the U.S., focuses on placing administrative and office support, customer service, call center, HR, sales, and manufacturing... ...experiences and to make life better each day and it feels good! Fully remote (100% Work from Home) with choice to work hybrid or in-office...
...Companys investments in net working capital. Monitor and manage corporate and operational debt and interest obligations, including... ...experience with TMS platforms preferred. ~ Bachelors degree in Finance, Accounting, Economics, or related field (MBA or CFA preferred)...
...Opportunity for a paid internship or a project-based learning experience- Opportunity to earn industry-recognized certifications: CompTIA A+ & IT Fundamentals+, a Google IT Support Certificate, and an IT Generalist Apprenticeship credential- Exposure to Microsoft, Cisco...
...We are currently seeking a mid-level professional project land surveyor for our clients Mason, OH office. As a Professional Project... ...proposals, perform deed and plan research, boundary and topographic surveys, data collection and survey calculations. You will also be...
Job Title: Strategic Buyer Clinical Trials Equipment Main Missions As a Strategic Purchaser, you will be responsible for identifying key suppliers that align with our clients' clinical trial needs. You must evaluate and continuously secure the optimal balance between...