Level 1–2 Technician (Client-Facing – On-Site)
Location: Central to Gainesville, Athens, and Gwinnett, GA
Type: Full-time | M–F 8am–5pm | Some after-hours/weekends required
We’re a security-first MSP that also provides AI strategy consulting —and we’re looking for a technician who’s as sharp with people as they are with tech. You’ll handle tickets, troubleshoot M365, deal with firewalls, and help our SMB clients stay safe and productive.
We’re looking for a Level 1–2 Technician who thrives on solving problems, learning fast, and being the kind of calm, confident presence that clients trust. In this client-facing role, you’ll handle everything from Microsoft 365 hiccups to basic network issues—and grow into projects, escalations, and mentoring if you're ready.
You’ll work closely with clients and teammates across Gainesville, Athens, and Gwinnett , with occasional on-site visits. This role requires a balance of technical know-how, clear communication, and a security-first mindset.
What You’ll Work On:
What Makes You a Fit:
Preferred but Not Required
We Offer:
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