At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizesfrom emerging brands to Fortune 500suse Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
The Manager, Global Operations is a subject matter expert and an operational leadership role, responsible for the end to end management and execution of shipments for its region. This role is an expert in their area of responsibility with a proven track record of delivering superior service and fostering strong partnerships. In addition, this role is responsible to manage high performing teams, building a culture of growth and development, providing team members an excellent career path. This role is responsible to establish predefined processes and work closely with operational excellence and product teams to develop scalable and standardized processes for all our products and services. This role is responsible for oversight and governance towards internal and external compliance requirements, identifying and mitigating key risks for the company and customers. This role works closely with offices and partners globally to meet key performance indicators and demonstrates high accountability to input and output metrics in their areas of responsibility. This role owns goals to improve quality and cost to serve. This role, on a daily, weekly and monthly basis is responsible for resource planning to expected volumes. In addition, this role works closely with service partners to ensure sufficient capacity to execute planned volumes and resolves capacity gaps in the short term. This role works very closely with its global and regional counterparts in operations to ensure a seamless transaction.
The US base salary range for this position (exclusive of bonus, equity and benefits): $91,200 - $114,000 USD
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
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