IT Support Specialist - Hardware & Deployment Services Job at Luxoft, San Antonio, TX

MDUzayttK2o0Vm9YNVV5bzlTVzZRM3ZOa1E9PQ==
  • Luxoft
  • San Antonio, TX

Job Description

Project Description:

As a Tech Support Analyst you would work as a part of a dynamic team involved with hardware installation, and issue resolution to internal and external customers which may include users of all types and skill levels.

Responsibilities:

- Image and deploy hardware/software for new hires and acquisitions.

- Recover and re-image existing hardware for re-deployment.

- Follow all escalation procedures according to service level agreement

- Use remote control tool to assist end users when needed

- Provide an accurate record of each call in incident management tracking tool

- Anticipate customer needs and proactively identifies solutions

- Plan, prioritize, organize and complete work to meet established objectives

Mandatory Skills Description:

- 5+ years in IT

-ITIL

-Service Desk, ITSM

-Hardware Deploy and Maintenance

-Troubleshoot

Nice-to-Have Skills Description:

Communication skills with non IT People

Ability to work autonomously.

Job Tags

Similar Jobs

Ladue School District

Daytime Custodian - Districtwide (Floater) Job at Ladue School District

 ...Job Description Job Description Day Custodian (Floater) This position will travel among the district based on daily building needs...  ...within our district and to project a positive image of the Ladue School District while supporting an appropriate physical environment.... 

Dexian

Talent Acquisition Coordinator (Students & Grads) Job at Dexian

 ...recruiting events, and other innovative sourcing techniques to find the best talent in the market Build relationships with candidates at a high-volume, understand their interest and passion and direct them to the right role or opportunity Track high-volume candidate... 

Dartmouth-Hitchcock

Nurse Educator (RN) - Outpatient Surgery Center, Operating Room Job at Dartmouth-Hitchcock

Overview Nurse Educator, RNOperating RoomMonday - Friday, 4x10 hour shiftsThe Outpatient Surgery Center (OSC) At Dartmouth Hitchcock is a free standing center located on the DHMC Lebanon campus which opened in June 2010. The OSC operates eight operating room suites and... 

Community Health System

Assistant Nurse Manager, NICU Job at Community Health System

 ...actively help team members navigate their career growth and development. As a member of the unit leadership team, the Assistant Nurse Manager is an exempt-level role scheduled 8-hour shifts. *Qualifications:** Bachelor's Degree or Master's Degree of Science in... 

InSync Healthcare Recruiters

Emergency Medicine Nocturnist Physician opportunity in Augusta, GA Job at InSync Healthcare Recruiters

(Physician/MD qualifications required) Emergency Medicine - Emergency Medicine Nocturnist Physician opportunity in Augusta, GA Wonderful opportunity to join an award-winning team of dedicated clinicians who are committed to providing world-class patient care. We are...