IS&S Delivery Team Lead/Consultant (Chicago) Job at Accenture, Chicago, IL

MEpiZy9HS2g0Vm9VN2s2dS9TaTlSM25NbEE9PQ==
  • Accenture
  • Chicago, IL

Job Description

Scientific Lab Support Administrator (ELN, LIMS, CDS, SDMS)

Location - CHICAGO ONLY (must be able to be on site at client)

Accenture is a leading global professional services company that helps organizations build their digital core, optimize operations, and innovate. We serve clients in more than 120 countries with a workforce of approximately 742,000 people. Our services span Strategy & Consulting, Technology, Operations, Industry X, and Song, enabling us to deliver tangible outcomes and create 360° value for our clients and communities.

We work with leading life sciences companies to evolve from product selling to delivering value through better patient outcomes. Our global pharma support contract involves an onsite Support Coordinator role at Lake County (North Chicago), acting as the main interface between site stakeholders and the global support team. This role requires strong communication skills, flexibility, and experience with ITIL processes and enterprise ITSM tools like ServiceNow.

Responsibilities include:

  • Acting as the primary onsite contact for IT support and issue resolution
  • Facilitating communication between IT teams and end users
  • Supporting technical change, support, and administration activities
  • Operational status reporting and business analysis
  • Improving IT support processes and policies

Qualifications include:

  • Excellent communication skills
  • Attention to detail
  • Work ethic and proactive attitude
  • Basic project planning skills
  • Understanding of Agile and ITIL frameworks
  • Experience with enterprise ITSM tools like ServiceNow
  • Knowledge of ITIL processes such as incident, change, and release management

Key technologies:

  • ELN, LIMS, CDS, SDMS
  • Preferably experience with IDBS ELN, Waters Empower

This is a full-time, mid-level position requiring 100% onsite presence in North Chicago.

#J-18808-Ljbffr

Job Tags

Full time, Contract work,

Similar Jobs

The Ranger Group

Automation and Controls Engineer Job at The Ranger Group

 ...grid-tied systems, ensuring seamless communication with PLCs. Testing & Commissioning: Create testing plans/procedures and conduct Factory Acceptance Testing (FAT) to validate automation solutions in power electronics and electrical distribution environments.... 

Alorica

Social Media Content Moderator -On-Site Job at Alorica

**Position: Customer Service Representative****Location: 2929 E. Corona Rd****Terms: Full-time****Pay: $17.50****Join Team Alorica**At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica...

Delaware North

Gaming Shift Supervisor, Southland Casino Job at Delaware North

 ...provided, and rules and procedures are followed. You will also be acting as the manager on duty for the overall operation of the video lottery gaming facility.**Pay**$21.20 - $25.44 / hourInformation on our comprehensive benefits package can be found at .**What we... 

Freshpoint

Warehouse Order Selector Job at Freshpoint

$18.36 Starting base pay rate. JOB SUMMARY The selector pulls case orders on an electric pallet jack, organizes the product by assignment, and loads on a designated route in a fast-paced team environment. RESPONSIBILITIES Selects orders assigned by operations...

LHH

Legal Recruiter Job at LHH

 ...About the role As an Executive Recruiter, you will be a part of a dynamic team of Recruiters, that focuses on the Candidate and the Client. Get ready to manage both sides of the desk, while helping your Clients and Candidates Thrive! The Executive Recruiter is...