Infra Managed Service Analyst (Boston) Job at Accenture, Boston, MA

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  • Accenture
  • Boston, MA

Job Description

Infra Managed Service Analyst | Mid-Level | Full time

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Key Responsibilities:

  1. Monitor critical infrastructure, assist in planned maintenances, and respond to emergency events in the Andover, MA Data Center.
  2. Provide first level response diagnosis for alarms via the building management system and coordinate resources and vendors for service restoration under the direction of Data Center Engineers.
  3. Perform advanced monitoring activities for all facility-related systems and equipment in a Data Center environment.
  4. Assist with on-site installation, preventive maintenance, repair, and calibration on electrical and mechanical systems in a raised floor/Data Center environment.
  5. Inspect and test complex mechanical and electrical equipment including water cooled chillers and towers, DX dry cooler equipment, computer room air handlers, and more.
  6. Facilitate the repair and replacement of mechanical devices such as valves, motors, device controls, and pumps.
  7. Conduct daily critical infrastructure rounds and ensure shift reports are properly filed for metric analysis.
  8. Reference BMS data for trending on power and cooling utilization.
  9. Provide base building support for facility requests within the critical spaces and office environments.
  10. Assist in the installations of new circuits for new client builds and for expansion or upgrades for existing clients.
  11. Build and/or modify client colocation cages for upgrades and new builds.
  12. Monitor air floor in the critical spaces and make modifications as necessary.
  13. Ensure that the inventory and organization of connectors and plugs, electrical boxes, conduit, and wire is sufficient to respond to emergency service requests.
  14. Prepare electrical requirements lists for new builds and upgrades and submit requirements to suppliers for quotes.
  15. Provide updates to NSC during events, provide capacity reports to management, and update MOP’s.
  16. Assist in planning, development, and implementation of appropriate programs for the inspection, installation, maintenance, and repair of electronic communications, data control, and monitoring systems in a raised floor/data center environment.
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Job Tags

Full time, Local area, Flexible hours, Shift work,

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