Key Responsibilities:· Provide second-level technical support for desktop/laptop hardware, software, and peripheralissues.· Diagnose and resolve advanced technical issues escalated from the L1 support team.· Install, configure, and maintain operating systems, software applications, and system updates.· Perform root cause analysis to identify recurring technical problems and develop solutions.· Excellent in troubleshooting break/fix issues of windows and mac computers· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.· Collaborate with IT team members on projects, upgrades, and implementations.· Maintain accurate records of work performed, issues, and resolutions using the company'sticketing system.· Provide remote support and troubleshooting for users working from home or in the field.· Train and mentor junior support technicians as needed.· Ensure compliance with IT policies, security protocols, and best practices.· Perform routine maintenance and inspections to ensure optimal performance of equipment· Build and maintain strong relationships with end users and ensure user satisfactionQualifications:· Associate or bachelor’s degree in information technology, Computer Science, or relatedfield, or equivalent work experience.
...experience or equivalent certified EHS Professional recognized in the USA Expect to travel about 10-20% if needed Proficiency in Word... ...). Excelitas regrets that it is unable to sponsor employment visas or consider individuals on time limited visa status for this...
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COMPENSATION AND BENEFITSEmergency Medicine (EM) / CMO ~ AnnualSalary $360,000 = includes the CMO & ER Medical Director+ 1 weekly24-hour ER shift~$560,000 if 2 x 24-hour ER shifts a week Sign on Bonus is available Relocation Assistance is Available...