Job Description

Leadership Opportunities at Chick-fil-A

At Chick-fil-A, a leadership role is more than just a title—it's a unique opportunity to make a lasting impact. As a leader, you’ll work directly with an independent Owner/Operator and a team of motivated individuals to create a culture of excellence, growth, and care. Our leaders set the tone for the restaurant, ensuring every guest receives the signature Chick-fil-A experience and every Team Member is empowered to thrive.

Benefits:

• A fun and positive work environment
• Learning from experienced leadership
• Opportunities for growth and development
• Flexible scheduling (closed on Sundays)
• Paid time off and health insurance
• Free meals during shifts

Key Responsibilities:

• Monitor performance metrics to maintain top-tier brand performance
• Coach and mentor Team Leaders and Team Members
• Ensure compliance with food safety and sanitation standards
• Lead daily operations focused on efficiency and hospitality
• Resolve guest concerns promptly to uphold service standards
• Manage inventory effectively to minimize waste
• Foster a team-first environment by embodying Chick-fil-A’s Core Values
• Implement and model strategies that create meaningful guest experiences and build brand loyalty
• Monitor labor, sales, and service speed throughout the day and communicate performance insights with the team

Qualifications :

• Prior leadership or management experience in a fast-paced environment
• Strong skills in shift management and team supervision
• Experience in performance coaching and handling disciplinary matters
• Excellent communication and interpersonal abilities
• ServSafe Certified (or willingness to obtain certification)
• Ability to remain calm and positive under pressure
• Reliable transportation and a passion for hospitality

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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