Job Description

At Ascensus,technologyis more than just a solution.It powers the business that helps millions of people save for what matters—retirement, education, and healthcare. Our technology experts tackle exciting challenges in collaborative teams, but work in an environment where individual and career development is always valued. Technology associates leverage their talents and passion, building new and innovative platforms, creating programs founded in automation in agile frameworks, and driving existing and new markets—all of which supports the rapid growth of a dynamic industry leader.

Section 1 : Position Summary

The AI Delivery Principal will be a critical member of Ascensus' Transformation team and will support the AI Delivery Manager in delivering high-impact AI projects and use cases at Ascensus. The AI Delivery Principal will work closely with the AI Delivery Manager, AI Strategy & Enablement Leader, IT leaders, and scrum teams to ensure successful implementation of AI initiatives.

Section 2 : Job Functions, Essential Duties and Responsibilities

AI Program Management and Delivery

• End-to-end business diagnostics : Perform analysis and baselining of business drivers, outlining workflows and technology architecture, collecting and analyzing issues / data, shadowing business team members, analyzing process outputs, sizing opportunities for AI enhancement, and summarizing business diagnostics and AI enhancement opportunities for executive review.
• Current and future state processes : Support the documentation of current state L2 / L3 processes, identify inefficiencies for enhancement, manage the redesign of new AI-enabled processes, lead AI use case workshops with business stakeholders, and assist in the documentation of requirements and translation for AI delivery teams.
• Business case build and value tracking : Collect baseline data, build and manage AI-enabled business cases tied to KPIs, work drivers, efficiency unlock, etc. Perform sensitivity analysis against outcomes and define / implement approaches for measuring long-term value.
• Tech and transformation PMO : Assist in building and managing delivery workplans, assigning owners / responsibilities, consulting on output quality and functionality, building weekly update materials, and supporting the development of steerco / board materials.
• Solution testing and demo : Perform quality control of outputs against business workflows, reassess build work plans, and plan and facilitate pilot testing and delivery.
• Training

Develop training materials, and conduct train-the-trainer sessions, for assigned AI use case.

• Project go-live and hypercare : Support AI Delivery Manager, IT and business leads in planning and executing project go-lives, stabilization, and hypercare with a focus on business support and associate training / adoption. Coordinate with IT and business to define plans for long-term operation, maintenance, and ongoing functional enhancement of AI use cases.
• Change management and comms : Partner with business and transformation teams to outline change frameworks and owners across Ascensus teams, build initial drafts of working materials, assemble implementation playbooks, draft communications, and socialize with leaders.

Coordination with IT, Service, Operations and Sales teams

• Support BUs and IT to define and deliver AI use cases. For example :

Based on current state business processes, support evaluation of potential technical solutions including build vs. buy and vendor selection

• Partner with IT to define delivery and ongoing resourcing requirements
• Leverage delivery experience and learnings to provide insight and recommendations to business for AI use case expansion and enhancement to other adjacent business processes, use cases, and lines of business

Essential Duties and Responsibilities

• Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and / or unapproved disclosure of information that could result in harm to Ascensus or our clients.
• Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day-to-day basis showing your support of our organizational culture.

Supervision

• N / A

Section 3 : Experience, Skills, Knowledge Requirements

• Bachelor's Degree.
• 3+ years implementing AI use cases at a top Consulting firm with experience across multiple end-to-end AI delivery projects. Application of agile methodologies required.
• Understanding of AI technologies, data science, and machine learning algorithms. Ability to analyze complex business problems and advise on AI-driven solutions / approaches.
• Proven ability to drive AI project / use cases end-to-end.
• Strong working knowledge of Microsoft Office tools.
• Strong working knowledge of ChatGPT (or equivalent) tools.
• Excellent verbal and written communication skills.
• Excellent organizational skills including attention to detail and multitasking skills.
• Strong interpersonal skills to drive day-to-day program.
• Can-do, willing to be hands on keyboard, attitude
• Exceptional critical thinking skills and metrics-driven mindset.
• Excellent speed to output : Strong ability to work in a time sensitive environment while managing multiple, large-scale initiatives.
• For virtual remote positions, we require an uninterrupted workspace during business hours and an internet work speed of 25 Mbps or better. If you are unsure of your

internet speed before applying, please check with your service provider.

We are proud to be an Equal Opportunity Employer

Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.

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